Hotmail Delivery Failure (Resolved)
  • Priority - Medium
  • Affecting Other - Hotmail, MSN , Live Mail Servers
  • Dear customers,

    We have gone thorough the summary of the ticket and we understand that you looking for an assistance with sending email Hotmail. 

    Recently, UCE Protect has placed over a thousand new ASNs on their blacklist. Unfortunately, our ASN (AS16276) has been affected by this. To view the list of other affected ASNs and the number of new ASNs added, please check the following links: 

    Our legal abuse team has reached out to UCE Protect in order to remove our ASN from the blacklist. Ultimately, UCE Protect wants all of the newly blocked ASNs to pay for express delisting. Like all major providers, OVHcloud does not pay for blacklist delisting as it is a service outside of our control. Paying for delisting on blacklists only leads to an increase in blacklisting overall and ultimately hurts the industry. 

    UCE Protect claims automatically delist ASNs after 1 week, which we hope will happen but as it is outside of our control, we cannot provide any guarantees regarding this. 

    We thank you for your understanding on this. BursNET is committed to having an open trusted cloud and it is through the cooperation of users like you that will allow us to continually improve our service going forward. 

  • Date - 20/03/2021 00:00 - 20/04/2021 00:00
  • Last Updated - 09/12/2021 15:55

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